Refund policy

Last updated September 11, 2026

We want you to feel confident about your order. If an eligible item is not right for you, follow the steps below to request a return.

Return window

You have 10 days from the date your order is delivered to request a return. Requests made after 10 days are not eligible under this return policy.

Return eligibility

To qualify, the item must be unused, unworn, in the same condition you received it, and returned with all tags, accessories, manuals, and original packaging. Proof of purchase is required.

Sale items and gift cards are final sale and cannot be returned. This does not limit support for an item that arrives damaged, defective, or incorrect.

How to start a return

  1. Email hello@the444beautyclub.com or use our contact form.
  2. Include your order number, the item you want to return, and the reason for the request.
  3. Wait for return approval and shipping instructions before sending anything back. Items returned without approval may not be accepted.
  4. Pack the approved item securely with its original packaging and included parts.

Return shipping

For an ordinary approved return, the customer pays return shipping. If we provide a return label, its cost will be deducted from the refund unless we tell you otherwise.

For a verified damaged, defective, or incorrect item, The 444 Beauty Club covers approved return shipping. Do not discard the item or its packaging until we provide instructions.

Refunds

We will inspect the returned item and email you with the decision. Approved refunds are issued to the original payment method within 10 business days after inspection. Your bank or card provider may need additional time to post the credit. If more than 15 business days have passed since approval, contact us.

Exchanges

To change a color or product, request a return for the original item and place a new order after the return is accepted. Availability is not guaranteed.

Damaged, defective, or incorrect items

Inspect your order when it arrives. Contact us as soon as possible if an item is damaged, defective, missing parts, or different from what you ordered. Include your order number and clear photos when possible so we can review the issue and make it right.

Eligible devices also have separate 90-day manufacturing-defect coverage. See our Warranty & Product Safety page for details. Ordinary returns remain subject to the 10-day window above.

Contact

Email hello@the444beautyclub.com or use the contact form. We aim to reply within one business day.

This policy is provided as a general informational template and is not legal advice. Have a qualified attorney review it for compliance with the consumer-protection laws that apply to your business and customers.